Privacy policy

AKARI'S HAIR PRIVACY POLICY

Last updated: Feb 11, 2026

Akari's Hair ("we," "us," or "our") operates this platform and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated luxury shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as outlined herein.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you or another individual. Personal information does not include data that is collected anonymously or that has been de-identified so that it cannot be reasonably linked to an individual. Depending on how you interact with our Services, we may collect and process the following categories of personal information:

  • Contact Details: Including your name, billing address, shipping address, phone number, and email address.

  • Financial Information: Including encrypted credit card, debit card, or financial account numbers, transaction details, form of payment, and payment confirmation.

  • Account Information: Including your secure username, password, security questions, preferences, and settings.

  • Transaction Information: Including the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your historical order data.

  • Communications: Information you include in communications with us, such as customer support inquiries or consultation requests.

  • Device and Usage Information: Information about your device, browser, network connection, IP address, unique identifiers, and data regarding how and when you navigate or interact with our Services.

2. Sources of Personal Information

We collect personal information through the following channels:

  • Directly From You: When you register an account, make a purchase, or communicate directly with our brand.

  • Automated Tracking Technologies: Collected automatically through your device when you visit our website, utilize our services, or via secure cookies and performance tracking tools.

  • Third-Party Service Providers: From our data processors, secure payment gateways, and logistics partners operating strictly on our behalf to facilitate operations.

3. How We Use Your Personal Information

We process personal data to fulfill our business operations and maintain structural excellence:

  • Service Delivery & Fulfillment: Fulfilling orders, processing payments, arranging priority logistics/shipping, facilitating returns, and managing commercial corporate accounts.

  • Brand Optimization: Improving our luxury product lines, customizing consumer shopping experiences, and optimizing platform