Shipping policy

AKARI'S HAIR LOGISTICS & SHIPPING POLICY

Effective Date: May 17, 2026

At Akari’s Hair, we operate a highly secured, streamlined fulfillment matrix to ensure your luxury orders are processed, verified, and delivered with absolute precision. Because we deal exclusively in premium, consistent hair selections, every order undergoes strict quality control audits prior to dispatch.

1. Processing & Order Fulfillment

  • Standard Order Verification: All orders require 2 to 3 business days for security verification, quality compliance checks, and packaging processing before they are handed over to our shipping carriers.

  • Custom Orders & Pre-Orders: Custom-constructed units, custom coloring requests, or inventory explicitly marked as "Pre-Order" operate on a dedicated production timeline. Please allow 7 to 14 business days for custom formulation and processing.

  • Operational Hours: Our fulfillment facility operates Monday through Friday, 9:00 AM to 5:00 PM EST (excluding recognized national holidays). Orders submitted after 3:00 PM EST or during weekends will initiate processing on the following business day.

2. Domestic Shipping & Delivery Timelines (United States)

We partner with premium express couriers (DHL, FedEx, and UPS) to guarantee rapid, secure transit.

  • Standard Express Shipping: Delivers within 3 to 5 business days post-processing.

  • Priority Overnight Shipping: Available for select inventory. Delivers within 1 business day post-processing (orders must be cleared before 12:00 PM EST).

  • Delivery Limitations: To ensure security and prevent fraudulent interception, we do not ship to P.O. Boxes, APO/FPO addresses, or freight-forwarding facilities. A physical residential or commercial address is strictly required.

3. Signature Requirements & Delivery Security

To protect your luxury investment, all Akari's Hair shipments require a direct signature upon delivery. * If you are unavailable at the time of delivery, the courier will attempt redelivery or hold your package at a local secure facility for pickup.

  • We highly advise tracking your shipment closely using the automated dispatch link sent to your registered email.

4. Missing, Delayed, or Damaged Consignments

Akari’s Hair is not responsible for courier delays caused by severe weather, localized service disruptions, or incorrect address entries submitted at checkout.

  • Once a package is signed for or marked as "Delivered" by the carrier, risk of loss transfers entirely to the recipient.

  • In the rare event that a package is lost in transit prior to a delivery confirmation, please contact our logistics desk immediately at info@akaris.com so we can initiate an official carrier investigation and resolve the issue.

5. Logistics Support Contact

For inquiries regarding active shipments, tracking status adjustments, or bulk enterprise procurement logistics, please connect with our team: